OVP HEALTH has partnered with community hospitals across Appalachia to provide top-quality emergency department staffing and management services since Dr. Robert Hess and Dr. Stephen Shy founded the company in 1999. But don’t let anyone at OVP HEALTH hear you refer to it as a staffing company.

“We are not a staffing company.” Said Stacey Shy, CEO of OVP HEALTH. “We’re actively involved in working with our partner hospital teams to provide better patient care and a better patient experience.”

“You can work with any staffing company to find a provider to fill a shift, but that’s what we strive NOT to be.,” said Nick Alexander, OVP HEALTH’s President of Acute Care Services. “Sure, we hire providers and manage their work schedules, but more importantly, we are deeply engrained in each of our partner hospitals to work together on quality improvement initiatives, important projects, and any other problems or issues they might be facing. We are true partners who share common goals.”

“I think what sets OVP HEALTH apart is that we are not a staffing company.,’ said Robert A. Hess, MD,FAAFP, Co-Founder and President. “When my late partner and I started the company, we understood the need to collaborate with our partner hospitals to address their unique needs. And to facilitate that, we employ an on-site administrator at each hospital to work cooperatively with our providers, hospital staff, and administration.”

“The on-site administrator is a key element in the success of our hospital partnerships,” said Jonathan A. Hess, MD, Emergency Physician and Co-owner. We’re not just a contractor. We’re partners with the hospital and the community, and when we become fully integrated with them, we all succeed.”

Staffing and managing a hospital emergency department in a smaller, rural community is different than staffing and managing one in a big city. At OVP HEALTH, we don’t just understand the unique cultural and operational issues associated with providing high-quality medical care in smaller, community hospitals. We enthusiastically embrace and support the people and communities surrounding those hospitals, and we work closely with hospital staff and administration to produce the best possible outcomes and patient experiences.